WARRANTY, RETURNS & REFUND

  • 1-year limited factory warranty and/or (optional) 2-years extended warranty for $49.99 add-on.
     

  • For customers who purchased the two years extended warranty without any claim in the two years, there will be extra $49.99 credits used upon the next purchase.
     

  • The warranty period commences upon the date of purchase and continues for the following specified period after that date.
     

  • The warranty covers manufacturing defects only. The liability of R.E.C. is limited to the cost of repair and/or replacement of the product under warranty.
     

  • The warranty is invalidated if the defect is caused by misuse, neglect, and tampering, or incorrect adjustment.
     

  • The warranty is invalidated if unauthorized persons carry out any alterations and/or repairs.
     

  • To obtain technical assistance or to book a service/repair to your product under warranty, please contact us at info@recdashcam.com

RETURNS & REFUND

  • We offer free shipping within North America on all orders over $300. For orders below $300, shipping and handling cost will be applied.
     

  • We try our best to fulfill and ship out all orders placed before 2:00PM (Pacific Standard Time) on the same business day. If an order is processed after 2:00PM or over the weekend, it will be shipped out on the next business day.
     

  • Within 30 days of purchase, if you are unhappy with your unit, we will refund your money.
    Opened & Unused Restocking Fee: 5% ; Opened & Used
    Restocking Fee: 15%  
    We will process refund within maximum 4 business day.
     

  • Please contact us to get a return request started! Please note any shipping fees from the original order are not refundable.
     

  • Return Address : 2nd Floor, Unit 170-2188 No.5 Road, Richmond, BC, V6X 2T1